How do I cancel an order? Field to Cup Support March 23, 2017 21:08 Updated Follow Contact us at email@example.com with your order number in the subject and which items you want to cancel. We'll be able to issue a refund as long as the package hasn't left our facility. Related articles Can I return or exchange teas I've purchased, but haven't opened? Comments 0 comments Please sign in to leave a comment.