How do I cancel an order? Shirley at Field to Cup March 27, 2017 17:49 Updated Follow Contact us at firstname.lastname@example.org with your order number in the subject and which items you want to cancel. We'll be able to issue a refund as long as the package hasn't left our facility. Related articles How can I cancel my subscription? Can I try just one box? When does my box ship out? Comments 0 comments Please sign in to leave a comment.