Store Orders

Rewards

• How do I earn Tea Reward points?
• How can I redeem points and what can they be used for?

Orders

• After I place my order, how long does it take to leave your warehouse?

Refunds and Exchanges

• Can I return or exchange teas I've purchased, but haven't opened?
• Can I return my store purchases for a refund?
• How do I cancel an order?